Privacy Policy

Privacy Policy

Last updated: 8/10/2023

High Mountain Electronic Commerce Development Limited(hereinafter as “we”, “our”or“us”) understands the importance of protecting your privacy. This Privacy Policy (the “Agreement” or “Policy”) explains what information of yours will be collected when you download, install, access or use this mobile application (the “Software” or “App”) and how such information will be used and shared. It also explains choices you have to control the collection, correction and or deletion of such information. By using our Software, you consent to the Policy and to the collection, processing, disclosure, and use of your information as described in this Policy.
This Policy applies only to information we collect in our Software and in e-mail, text, and other electronic communications sent through or in connection with our Software. This Policy does not apply to information that we collect offline, information collected in other apps or websites (including third party websites you may access through the Software) or information collected by any third party. These third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

What kinds of information we collect from you?

There are two general categories of information we will process:

1. Information may be automatically collected

when you use or access the Software and the Service, some information about you may be automatically collected as follows:

Technical Information.

We may collect certain technical information, which is regarding your device configuration and identifiers, including the type, name and version of operating system, identifier for advertising(“IDFA”), international mobile subscriber identification number(“IMSI”), status of the WLAN, ID automatically generated by the Software for your device.

Payment Data.

If you play in a competition that requires an entry paid in U.S. Dollars (“Cash Competition”), then you are a“Cash Player”. We may collect certain information about the payment records of the fees you paid to participate in the Cash Competition. such as payment time, payment amount. We do not collect and we are not responsible for the collection or security of payment details. Payment information is processed and stored by third-party companies providing payment services(such as PayPal), but for the purpose of identifying malicious users and refusal to pay fraud, the third-party companies will share the following information with us: the first 6 and last 4 digits, and the MD5 encryption value of your credit card number, the year and month of your credit card’s expiration date. Before entering your personal payment details, we suggest that you read and become familiar with the privacy policy of these third-party companies.

High Mountain Electronic Commerce Development Limited will receive the fees paid by you, the address of which is as follows: Room 2609,China Resources Building, 26 Harbour Road, Wanchai, Hong Kong.

Rough Location.

The Software does not permit Cash Competitions to be offered to users in any country or state where such Competition are prohibited according to their applicable laws and regulations. Therefore, when you choose to participate in the Cash Competitions, we may use GPS to collect your rough location from your device to confirm you are located where Cash Competitions are permitted.If you would like to opt out of having this information collected, you can disable location access to the Software, but then you may not participate in Cash Competitions.

2. Information provided by you or permissions granted to us

Registration Information.

To be able to use the Software for more services, you may voluntarily to create an account. When you register the account(“Account”),you will be asked for a legitimate email address that you control and to create a password. After registration, you will be given the opportunity to create a username and your avatars. Please keep your username and password secret because you are responsible for all activity in your Account.

Information of the Third-party Account.

When you choose to log in the App through the third-party account, we will collect your username, avatar, and other information of your third-party account.

Permission to Access to the Storage.

To ensure that you may use pictures in your album to set your avatars, or save photos or cache information normally to your device, you may voluntarily grant us the permission to access to the storage of your device.

Support Related Information.

If you communicate with us via our support section or via email, we may also collect your email address, name and any information you voluntarily submitted to us in connection with such support.

PayPal or Credit Card Account.

If you participate in a Cash Competition, you will establish an account for entry fees for Cash Competitions. When you withdraw funds from your Account, you may be required to submit your email address and your PayPal or credit card account to us. Failure to provide such information at that time may result in inability to process your withdrawal for any funds.

Mobile Phone Number.

When you register the Account or withdraw funds from your Account, you may be required to submit your mobile phone number.

Name of Cardholder.

When you use a credit card to top up your Account, you may be required to submit the name of cardholder. 

How we use your information?

  1. The main reason we use your information is to deliver and improve the Service. Read on for a more detailed explanation of the various reasons we use your information:
  1. If any new purposes for processing your information arise we will let you know we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy.

How your information may be shared?

1.We will share your information with third parties only in the ways that are described in this Privacy Policy.
2.We will not rent or sell your personal information to the third- party, but for your better use of the services provided by third-party organizations, we may share your information with third-party organizations that provide automatic data processing technologies for the Software or providing service to the Software. We do not have power to control or influence these third- parties’tracking technologies or how they may be used. Therefore, if you do not want to share your personal information with any third-party organizations, please do not use such service provided by that third-party organizations.
The Software may contain links to third-party websites/services or you may access the Software from a third-party site. We are not responsible for the privacy practices or the content of these third-party sites or services linked to or from our Software, including the information or content contained within them.
3.We may disclose your personal information if it needed for objective reasons, due to public interest or in other unforeseen circumstances:

Transfer of data outside your territory

1.We work in the international space and provide the Software to our users around the world. We and third-party organizations that provide automatic data processing technologies for the Software or our third-party advertising partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
2.Where you located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to where may be outside of EEA once you use the Service. You may withdraw your consent at any time.

How long we maintain your personal information?

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account.
However, some information may still be stored for a certain time period if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other malicious acts.

Right of access, modification and deletion of your information

In compliance with legal provisions, you have a general right to access, edit and delete your personal information which have been collected pursuant to your access to and/or use of the Service. In order to exercise this right, please contact us through the email displayed below.

Security of your personal information

  1. The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
    We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.
  2. We implement appropriate technical and organizational measures, which are designed to implement data-protection principles, such as data minimization, in an effective manner and to integrate the necessary safeguards into the processing. We seek your personal information to be encrypted with proper and strong encryption algorithms, including hashing where possible.
  3. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal information, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
    If you have any questions about security of the Software, you can contact us through the email displayed below.

Privacy policy concerning children

The Service offered by us are not intended for children under 18. Anyone under 18 should not use the Service. With this in mind, we do not willingly collect personal data from children under 18. All the same, if the collection of such data is brought to the attention of us, we will take all useful measures possible to delete the corresponding data. If you believe that we might have any information from or about a child under 18, please contact us through the email displayed below.

Changes to this privacy policy

This Privacy policy may change from time to time. Whenever we change this Privacy policy, we will post those changes to this Privacy policy and other places that we consider appropriate. Please check and pay close attention to this Privacy Policy from time to time.

How to contact us

If you have any questions about the Service or this Privacy Policy, or if you would like to obtain a previous version of the current document, feel free to contact us at: pkgoworkteam@thisgamecity.com.